Back to Terms and Conditions

This page (together with the Terms and conditions of supply of services by registered storage provider to customer and our Privacy Policy, Terms of Website Use and Acceptable Use Policy ) tells you ( Customer ) information about us, and the legal terms and conditions ( Terms ) on which any of the warehousing services ( Services ) listed on our website ( our site ) are to be provided to you by the registered storage provider whose warehouse services are to be provided to you ( Registered Storage Provider ) if you choose to order them..The Terms and conditions of supply of services by registered storage provider to customer is a separate contract between a Registered Storage Provider and you which we are not a party to. In addition if the services to be provided extend beyond the supply of warehouse space (e.g. logistic services) or your requirements necessitate changes to the Terms and conditions of supply of services by registered storage provider to customer further terms and conditions may be notified to you by or on behalf of the Registered Storage Provider ( Supplementary Terms ) for acceptance as part of the process to conclude contracts.

We provide an online marketplace by which business users with a requirement for warehouse space may obtain such services from Registered Storage Suppliers but we do not ourselves provide warehouse space. We are not responsible for any arrangements made between Customers and Registered Storage Providers. Registered Storage Providers, through our site, may offer additional services (e.g. logistics) to Customers but any such services are the subject of direct agreement between you and the Registered Storage Provider (even if communication on such services is conducted through our site) and we shall not be responsible for any such services in any manner whatsoever.

These Terms and the Terms and conditions of supply of services by registered storage provider to customer (together with any Supplementary Terms ) will apply to any contracts for the supply of the Services to you ( Contracts ). The Contract on these Terms will be between us (in order to enable us to regulate usage of our site and information on and passing through it and to receive the benefit of certain assurances from you and the Registered Storage Provider) you and the Registered Storage Provider. In addition you will be asked to enter into the Terms and conditions of supply of services by registered storage provider to customer and, if required the Supplementary Terms with the Registered Storage Provider. Please read these Terms, the Terms and conditions of supply of services by registered storage provider to customer and the terms of any Supplementary Terms carefully and make sure that you understand them, before ordering any Services through our site. Please note that before placing an order you will be asked to agree to these Terms and the Terms and conditions of supply of services by registered storage provider to customer (together with any Supplementary Terms ). If you refuse to accept these Terms and the Terms and conditions of supply of services by registered storage provider to customer (together with any Supplementary Terms ) you will not be able to order any Services through our site.

You should print a copy of these Terms, the Terms and conditions of supply of services by registered storage provider to customer , and any Supplementary Terms , or save them to your computer for future reference.

We amend these Terms and the Terms and conditions of supply of services by registered storage provider to customer from time to time as set out in clause 7. Every time you wish to order Services, please check these Terms and the Terms and conditions of supply of services by registered storage provider to customer , to ensure you understand the terms which will apply at that time. These Terms were most recently updated on December 15th 2015 when we originated them.

These Terms, and any Contracts between us, the Registered Storage Provider and you and between the Registered Storage Provider and you are only in the English language.

  1. INFORMATION ABOUT US
    1. www.zupplychain.com is a site operated by Zupplychain Limited ("We"). We are registered in England and Wales under company number 09115643 and have our registered office at Stanmore House 64-68 Blackburn Street Radcliffe Manchester England M26 2JS. Our main trading address is Imperial Hose, 79-81 Hornby Street, Bury, BL9 6BN. Our VAT number is 214957691.
    2. We are a limited company.
    3. Contacting us. You may contact us by telephoning our customer service team at 0161 705 4326 or by e-mailing us at info@zupplychain.com. If you wish to give us formal notice of any matter in accordance with these Terms, please see clause 17.
  2. SERVICES
    1. Any samples, drawings, descriptive matter or advertising issued by us or the Registered Storage Provider, and any descriptions or illustrations on our site or contained in the Registered Storage Provider's catalogues or brochures, are issued or published for the sole purpose of giving an approximate idea of the Services described in them. They shall not form part of the Contracts nor the Terms and conditions of supply of services by registered storage provider to customer , nor any Supplementary Terms or have any contractual force.
  3. USE OF OUR SITE

    Your use of our site is governed by our Terms of website use and Acceptable Use Policy . Please take the time to read these, as they include important terms which apply to you.

  4. HOW WE USE YOUR PERSONAL INFORMATION

    We only use your personal information in accordance with our Privacy Policy . Please take the time to read our Privacy Policy , as it includes important terms which apply to you.

  5. BUSINESS CUSTOMER
    1. We and the Registered Storage Provider will only contract with business customers i.e. those persons who are contracting in the course of their trade or business and not those persons who may for the purposes of any legislation be treated as a consumer. You confirm that you are a business customer and that you have authority to bind any business on whose behalf you use our site to purchase Services.
    2. These Terms and any document expressly referred to in them constitutes the entire agreement between you, the Registered Storage Provider and us and the Registered Storage Provider and you (as the case may be) and supersedes and extinguishes all previous agreements, promises, assurances, warranties, representations and understandings between you, the Registered Storage Provider and us, and the Registered Storage Provider and you (as the case may be) whether written or oral, relating to its subject matter.
    3. You acknowledge that in entering into this Contract, the Terms and conditions of supply of services by registered storage provider to customer , and any Supplementary Terms you do not rely on any statement, representation, assurance or warranty (whether made innocently or negligently) that is not set out in these Terms or any document expressly referred to in them.
    4. You acknowledge that we and the Registered Storage Provider are relying on all information given to us by you through this site and in any other communication with you and you agree to ensure that the terms of any order made through and any information provided by you through our Site or otherwise to us or the Registered Storage Provider is complete, accurate and not misleading. In particular the Registered Storage Provider needs to be notified of goods that may require insurance or specialist storage (e.g. refrigeration, freezing etc.) or care (e.g. fragile goods, goods that are not easily replaceable, etc.) or security (e.g. high value goods, electronic items, jewellery etc.).In the absence of any particular knowledge of goods and agreement by the Registered Storage Provider as to method of storage with you the Registered Storage Provider shall be entitled to assume that no special storage requirements and no insurance are necessary.
    5. The Registered Storage Provider may, in its absolute discretion, reject goods for storage in whole or in part if the goods (or part of them) do not match the description or otherwise if the Registered Storage Provider believes that it is unable to store the goods adequately and/or safely.
  6. HOW THE CONTRACTS ARE FORMED BETWEEN YOU, US AND THE REGISTERED STORAGE PROVIDER AND BETWEEN YOU AND THE REGISTERED STORAGE PROVIDER
    1. Our web pages will guide you through the steps you need to take to place an order with the Registered Storage Provider. Our site order process allows you to check and amend any errors before submitting your order to the Registered Storage Provider through our site for the Services. Please take the time to read and check your order at each page of the order process. You acknowledge that we do not provide the Services and have no responsibility or liability for them.
    2. After you place an order incorporating the Contracts, you will receive an e-mail from us acknowledging that your order has been received by our Site and that it has been forwarded to the relevant Registered Storage Provider. However, please note that this does not mean that your order has been accepted. Acceptance of your order will take place as described in clause 6.3. In particular please note that any quotation or indication as to price given or date availability at any particular location by us or the Registered Storage Provider shall not constitute an offer and may be changed prior to Confirmation. If the dates you have specified are unavailable the Registered Storage Provider may then notify you of the next best dates together with the price for those dates and request you to confirm that your order is to be altered to those dates and to confirm your offer at the new price and with new dates. If your requirements, in the Registered Storage Provider’s opinion, necessitate changes to the Terms and conditions of supply of services by registered storage provider to customer , Supplementary Terms may be notified to you by or on behalf of the Registered Storage Provider for acceptance as part of the process to conclude the Contracts and you will be asked to confirm your offer incorporating the Contracts as varied or supplemented by the Supplementary Terms.
    3. The Registered Storage Provider will confirm acceptance to you by sending you an e-mail through our site ( Confirmation ). The Contracts between us, you and the Registered Storage Provider in these Terms and between the Registered Storage Provider and you in the terms of the Terms and conditions of supply of services by registered storage provider to customer , as varied or supplemented by the Supplemental Terms (if any) will only be formed when the Registered Storage Provider sends you the Confirmation. The Confirmation will set out details of the Registered Storage Provider with whom you have contracted.
    4. If following the issue of a Confirmation the Registered Storage Provider is unable to supply you with a particular Service, for example because that Service is no longer available or because the Registered Storage Provider cannot meet your requested dates in the location requested or because of an error in the price on our site as referred to in clause 10.2, we or the Registered Storage Provider will inform you of this by e-mail and your order will not processed and any Contracts concluded will be cancelled and in respect thereof (save in respect of monies paid to the Registered Storage Provider) no party shall have any claim against any other. If you have already paid the Registered Storage Provider for the Service, the Registered Storage Provider will refund you the full amount charged as soon as possible. We shall have no liability for monies paid by you to the Registered Storage Provider.
    5. The Registered Storage Provider shall have the right to make any changes to the Services which are necessary to comply with any applicable law or safety requirement, or which do not materially affect the nature or quality of the Services, and the Registered Storage Provider shall notify you through our site in any such event.
  7. RIGHT TO VARY THESE TERMS
    1. We amend these Terms and the Terms and conditions of supply of services by registered storage provider to customer from time to time. Please look at the top of this page to see when these Terms were last updated and which Terms were changed.
    2. Every time you order Services through our site, the Terms and the Terms and conditions of supply of services by registered storage provider to customer in force at the time of your order will apply to the Contracts between you, the relevant Registered Storage Provider and us and the relevant Registered Storage Provider and you (as the case may be).
    3. We and/or the Registered Storage Provider may revise these Terms and/or the Terms and conditions of supply of services by registered storage provider to customer as they apply to your order after issue of the Confirmation from time to time to reflect the following circumstances:
      1. changes in relevant laws and regulatory requirements; or
      2. changes in the operating practices of the Registered Storage Provider (whether due to changes to any industry codes of practices or otherwise).
    4. If we and/or the Registered Storage Provider have to revise these Terms and/or the Terms and conditions of supply of services by registered storage provider to customer as they apply to your order after issue of the Confirmation and such revisions materially and adversely affect you, we and/or the Registered Storage Provider will contact you to give you reasonable advance notice of the changes and let you know how to cancel the Contracts if you are not happy with the changes. You may cancel either in respect of all the affected Services or just the Services you have yet to receive. If you opt to cancel then you will have to waive all claims you may have against us and the Registered Storage Provider and the Registered Storage Provider will arrange a full refund of the price you have paid in respect of all the affected Services or just the Services you have yet to receive (as the case may be). We shall have no liability for monies paid by you to the Registered Storage Provider.
  8. RIGHT OF CANCELLATION
    1. You or the Registered Storage Provider may cancel the Contracts at any time by service of notice of cancellation to us and the Registered Storage Provider by you or to you and us by the Registered Storage Provider (as the case may be) through our Site which must be received (for such cancellation to take effect with no payment) by our Site no later than 28 calendar days prior to the first date on which the Services are to be commenced pursuant to the Contracts. The easiest way to do this is to complete the cancellation form on our website. If you use this method we will e-mail you or the Registered Storage Provider (as the case may be) to confirm we have received your or the Registered Storage Provider’s (as the case may be) cancellation and forward the notice of cancellation to the Registered Storage Provider or you (as the case may be).

      You or the Registered Storage Provider can also e-mail us at info@zupplychain.com or contact our Customer Services team by telephone on 0161 705 4326 or by post to Zupplychain Ltd, Imperial House, 79-81 Hornby Street, Bury, BL9 5BN. If you or the Registered Storage Provider is e-mailing us or writing to us please include details of the order to help us to identify it. If you or the Registered Storage Provider send us your cancellation notice by e-mail or by post, then, provided such cancellation is received by us no later than 28 calendar days prior to the first date on which the Services are to be commenced pursuant to the Contracts, cancellation with no payment in respect of such cancellation is effective from the date we receive it. (Or, if we receive it outside normal working hours) the next working day after we receive it.
    2. If you cancel the Contracts after the date 28 calendar days prior to the first date on which the Services are to be commenced pursuant to the Contracts you agree that you shall pay to the Registered Storage Provider in respect of such cancellation on demand an amount equal to the amount that would have been due under the contracts for the first calendar week of such Contracts if they had been performed in full as envisaged in the Confirmation as liquidated damages. The parties confirm that this sum represents a genuine pre-estimate of the Registered Storage Provider's loss in respect of such cancellation.
    3. On cancellation the Registered Storage Provider will arrange a full refund of any price you have paid (subject to a deduction for amounts owed by you to the Registered Storage Provider) whether by way of liquidated damages or otherwise as soon as possible and in any event within 30 days after you or the Registered Storage Provider inform us of your or the Registered Storage Provider’s decision to cancel the Contracts. We shall have no liability for monies paid by you to the Registered Storage Provider.
    4. There is no cancellation right under this clause after the date on which the Services are to be commenced pursuant to the Contracts.
  9. YOUR OBLIGATIONS
    1. You shall:
      1. co-operate with us and the Registered Storage Provider in all matters relating to the Services;
      2. provide us and the Registered Storage Provider with such information as we and/or the Registered Storage Provider may reasonably require in order to comply with your obligations under these Terms and to enable the Registered Storage Provider to supply the Services, and ensure that such information is accurate in all material respects;
      3. keep us and the Registered Storage Provider indemnified against all liabilities, costs, expenses, damages and losses (including but not limited to any direct, indirect or consequential losses, loss of profit, loss of reputation and all interest, penalties and legal costs (calculated on a full indemnity basis) and all other professional costs and expenses) suffered or incurred by us and/or the Registered Storage Provider as a result of or in connection with any claim made against us and/or the Registered Storage Provider by any person arising out of, or in connection with, the supply of the Services, to the extent that such claim arises out of the breach, negligence or failure or delay in performance of any of the Contracts by you, your employees, agents or subcontractors.
    2. If the Registered Storage Provider's performance of any of its obligations under the Contracts is prevented or delayed by any act or omission by you or your failure to perform any relevant obligation ( Customer Default ):
      1. the Registered Storage Provider shall without limiting its other rights or remedies have the right to suspend performance of the Services until you remedy the Customer Default, and to rely on the Customer Default to relieve it from the performance of any of its obligations to the extent the Customer Default prevents or delays the Registered Storage Provider's performance of any of its obligations;
      2. the Registered Storage Provider shall not be liable for any costs or losses sustained or incurred by you arising directly or indirectly from the Registered Storage Provider's failure or delay to perform any of its obligations as set out in this clause 9.2; and
      3. you shall reimburse the Registered Storage Provider on written demand for any costs or losses sustained or incurred by the Registered Storage Provider arising directly or indirectly from the Customer Default.
  10. CHARGES AND PAYMENT
    1. The charges payable by you for the supply of the Services ( Charges ) shall be in accordance with the order that the Confirmation has been given by the Registered Storage Provider in respect of. We take all reasonable care to ensure that the prices of Services as quoted on our Site are correct at the time when the relevant information was entered onto the system but these may differ from the prices in any subsequent Confirmation. However please see clause 10.2 for what happens if we discover an error in the price of Services you ordered which the Registered Storage Provider has given a Confirmation for.
    2. 10.2 Our site contains a large number of services. It is always possible that, despite our reasonable efforts, some of the services on our site may be incorrectly priced and that the Registered Storage Provider may in error give a Confirmation in respect of that pricing.. If we discover an error in the price of the Services you have ordered where a Confirmation has been given we or the Registered Storage Provider will contact you through our Site to inform you of this error and we will give you the option of continuing to purchase the Services at the correct price or cancelling your order. If we or the Registered Storage Provider are unable to contact you using the contact details you provided during the order process, we will treat the Contracts as cancelled and notify you in writing and in respect thereof no party shall have any claim against any other. Please note that if the pricing error is obvious and unmistakeable and could have reasonably been recognised by you as a mispricing, the Registered Storage Provider does not have to provide the Services to you at the incorrect (lower) price.
  11. LIABILITY TO YOU
    1. The Services are only supplied by the Registered Storage Provider for internal use by your business, and you agree not to use the Services for any resale purposes.
    2. Nothing in these Terms limits or excludes:
      1. our liability for:
        1. death or personal injury caused by our negligence or the negligence of our employees, agents or subcontractors;
        2. our fraud or fraudulent misrepresentation;
        3. breach of the terms implied by the relevant sections of the Consumer Rights Act 2015 (formally Section 2 of the Supply of Goods and Services Act 1982) (title and quiet possession).
      2. the Registered Storage Provider’s liability for:
        1. death or personal injury caused by the Registered Storage Provider’s negligence or the negligence of the Registered Storage Provider’s employees, agents or subcontractors;
        2. the Registered Storage Provider’s fraud or fraudulent misrepresentation;
        3. breach of the terms implied by the relevant sections of the Consumer Rights Act 2015 (formally Section 2 of the Supply of Goods and Services Act 1982) (title and quiet possession).
    3. Subject to clause 11.2 , we and the Registered Storage Provider will under no circumstances whatever be liable to you,whether in contract, tort (including negligence), breach of statutory duty, or otherwise, arising under or in connection with the Contracts for:
      1. any loss of profits, sales, business, or revenue;
      2. loss or corruption of data, information or software;
      3. loss of business opportunity;
      4. loss of anticipated savings;
      5. loss of goodwill;
      6. any indirect or consequential loss;
      7. any loss damage, costs or expenses incurred as a result of or in connection with any claim made against us and/or the Registered Storage Provider by any person arising out of, or in connection with, the supply of the Services, to the extent that such claim arises out of the breach, negligence or failure or delay in performance of the Contracts by you, your employees, agents or subcontractors; or
      8. (in respect of us only) any liability for the supply of the Services whether pursuant to the Terms and conditions of supply of services by registered storage provider to customer or any Supplemental Terms or otherwise
    4. Subject to clause 11.2 :
      1. our total liability to you in respect of all losses arising under or in connection with the Contracts, whether in contract, tort (including negligence), breach of statutory duty, or otherwise, shall in no circumstances exceed the amount of commission paid by the Registered Storage Provider to us in respect of the Services being supplied by the Registered Storage Provider as evidenced by the Confirmation and
      2. The Registered Storage Providers total liability to you in respect of all losses arising under or in connection with the Contract, whether in contract, tort (including negligence), breach of statutory duty, or otherwise, shall in no circumstances exceed the amount set out in the Terms and conditions of supply of services by registered storage provider to customer (as varied and supplemented by any Supplemental Terms );
    5. The terms implied by the relevant sections of the Consumer Rights Act 2015 (formally Sections 3 to 5 of the Supply of Goods and Services Act 1982) are, to the fullest extent permitted by law, excluded from the Contracts.
    6. We and the Registered Storage Provider shall in any event be discharged from all liability whatsoever and howsoever arising in respect of the Services unless notice in writing in respect of any claim and proceedings are issued and served on us and the Registered Storage Provider within twelve calendar months of the date when the provision of the Services were concluded or should, in the ordinarily have been concluded..
    7. This clause 11 shall survive termination of the Contract.
  12. TERMINATION
    1. Without limiting our or the Registered Storage Provider’s or your other rights or remedies, we and/or the Registered Storage Provider may terminate the Contract with immediate effect by giving written notice to you if:
      1. you commit a material breach of any term of the Contracts and (if such a breach is remediable) fails to remedy that breach within 14 days of that party being notified in writing to do so;
      2. you suspend, or threaten to suspend, payment of your debts or are unable to pay your debts as they fall due or admits inability to pay your debts or (being a company or limited liability partnership) are deemed unable to pay your debts within the meaning of section 123 of the Insolvency Act 1986 or (being an individual) are deemed either unable to pay your debts or as having no reasonable prospect of so doing, in either case, within the meaning of section 268 of the Insolvency Act 1986 or (being a partnership) has any partner to whom any of the foregoing apply;
      3. you commence negotiations with all or any class of your creditors with a view to rescheduling any of your debts, or you make a proposal for or enters into any compromise or arrangement with your creditors other than (where a company) for the sole purpose of a scheme for a solvent amalgamation of that other party with one or more other companies or the solvent reconstruction of that other party;
      4. a petition is filed, a notice is given, a resolution is passed, or an order is made, for or in connection with your winding up (being a company) other than for the sole purpose of a scheme for a solvent amalgamation with one or more other companies or your solvent reconstruction of that other party;
      5. you (being an individual) are the subject of a bankruptcy petition or order;
      6. a creditor or encumbrancer of yours attaches or takes possession of, or a distress, execution, sequestration or other such process is levied or enforced on or sued against, the whole or any part of your assets and such attachment or process is not discharged within 14 days;
      7. an application is made to court, or an order is made, for the appointment of an administrator or if a notice of intention to appoint an administrator is given or if an administrator is appointed over you (being a company);
      8. the holder of a qualifying floating charge over your assets (being a company) has become entitled to appoint or has appointed an administrative receiver;
      9. a person becomes entitled to appoint a receiver over your assets or a receiver is appointed over your assets;
      10. any event occurs or proceeding is taken with respect to you in any jurisdiction to which you are subject that has an effect equivalent or similar to any of the events mentioned in clause 12.1(b) to clause 12.1(i) (inclusive);
      11. you suspend or cease, or threaten to suspend or cease, to carry on all or a substantial part of your business;
      12. your financial position deteriorates to such an extent that in our or the Registered Storage Provider's opinion your capability to adequately fulfil your obligations under the Contracts has been placed in jeopardy; or
      13. you (being an individual) die or, by reason of illness or incapacity (whether mental or physical) are incapable of managing your own affairs or become a patient under any mental health legislation.
    2. Without limiting our or the Registered Storage Provider’s or your other rights or remedies, we and/or the Registered Storage Provider may terminate the Contracts with immediate effect by giving written notice to you if you fail to pay any amount due under the Contracts on the due date for payment and fails to pay all outstanding amounts within 7 days after being notified in writing to do so.
    3. Without limiting its other rights or remedies, the Registered Storage Provider may suspend provision of the Services under the Contracts or any other contract between you, us and/or the Registered Storage Provider if you becomes subject to any of the events listed in clause 12.1(b)) to clause 12.1(m), or we and/or the Registered Storage Provider reasonably believe that you are about to become subject to any of them, or if you fail to pay any amount due under this Contracts on the due date for payment or you fail to remedy a material breach in accordance with clause 12.1(a) to our satisfaction.
  13. CONSEQUENCES OF TERMINATION
    1. On termination of the Contract for any reason:
      1. you shall immediately pay to the Registered Storage Provider all outstanding unpaid invoices and interest and, in respect of Services supplied but for which no invoice has been submitted, the Registered Storage Provider shall submit an invoice, which shall be payable by you immediately on receipt;
      2. the accrued rights, remedies, obligations and liabilities of the parties as at expiry or termination shall be unaffected, including the right to claim damages in respect of any breach of the Contracts which existed at or before the date of termination or expiry; and
      3. clauses which expressly or by implication survive termination shall continue in full force and effect.
  14. An EVENTS OUTSIDE OUR CONTROL
    1. Neither we nor the Registered Storage Provider will be liable or responsible for any failure to perform, or delay in performance of, any of our obligations under any of the Contracts that is caused by an Event Outside Our Control. An Event Outside Our Control is defined below in clause 14.2 .
    2. An Event Outside Our Control means any act or event beyond our and/or the Registered Storage Provider’s reasonable control, including without limitation strikes, lock-outs or other industrial action by third parties, civil commotion, riot, invasion, terrorist attack or threat of terrorist attack, war (whether declared or not) or threat or preparation for war, fire, explosion, storm, flood, earthquake, subsidence, epidemic or other natural disaster, or failure of public or private telecommunications networks or impossibility of the use of railways, shipping, aircraft, motor transport or other means of public or private transport.
    3. If an Event Outside Our Control takes place that affects the performance of our and/or the Registered Storage Provider’s obligations under any of the Contracts:
      1. we and/or the Registered Storage Provider will contact you as soon as reasonably possible to notify you; and
      2. our and the Registered Storage Provider’s obligations under the Contracts will be suspended and the time for performance of our respective obligations will be extended for the duration of the Event Outside Our Control. Where the Event Outside Our Control affects the Registered Storage Provider’s supply of warehousing services to you, new dates will be arranged with you after the Event Outside Our Control is over.
    4. You may cancel a Contract affected by an Event Outside Our Control [which has continued for more than [30] days]. To cancel please contact us. If you opt to cancel, you will have to collect (at your cost) any relevant goods the Registered Storage Provider has that belong to you and the Registered Storage Provider will refund a proportionate portion of the price you have paid,
  15. COMMUNICATIONS
    1. When we refer, in these Terms, to "in writing", this will include e-mail.
    2. Any notice or other communication given by you to us or the Registered Storage Provider or by us or the Registered Storage Provider to you, under or in connection with the Contract shall be in writing and shall be delivered personally, sent by pre-paid first class post or other next working day delivery service or e-mail.
    3. A notice or other communication shall be deemed to have been received by the relevant party: if delivered personally, when left at our or the Registered Storage Provider’s or your registered office (as the case may be) or otherwise in the address specified in the Contracts; if sent by pre-paid first class post or other next working day delivery service, at 11.00 am on the second Business Day after posting or if sent by e-mail, one Business Day after transmission.
    4. In proving the service of any notice, it will be sufficient to prove, in the case of a letter, that such letter was properly addressed, stamped and placed in the post and, in the case of an e-mail, that such e-mail was sent to the specified e-mail address of the addressee.
    5. The provisions of this clause shall not apply to the service of any proceedings or other documents in any legal action.
  16. OTHER IMPORTANT TERMS
    1. We may transfer our rights and obligations under a Contract to another organisation, but this will not affect your rights or our obligations under these Terms. We will always notify you in writing or by posting on this webpage if this happens.
    2. You and/or the Registered Storage Provider may only transfer your rights or your obligations under these Terms and/or the Terms and conditions of supply of services by registered storage provider to customer to another person if we agree in writing.
    3. This Contract is between you, the Registered Storage Provider and us. No other person shall have any rights to enforce any of its terms, whether under the Contracts (Rights of Third Parties) Act 1999 or otherwise.
    4. Nothing in this agreement is intended to, or shall be deemed to, establish any partnership or joint venture between us and the Registered Storage Provider, constitute the Registered Storage Provider as our agent or vice versa, or authorise the Registered Storage Provider to make or enter into any commitments for or on behalf of us
    5. Each of the paragraphs of these Terms operates separately. If any court or relevant authority decides that any of them are unlawful or unenforceable, the remaining paragraphs will remain in full force and effect.
    6. If we and/or the Registered Storage Provider fail to insist that you perform any of your obligations under these Terms, or if we and/or the Registered Storage Provider do not enforce our rights against you, or if we and/or the Registered Storage Provider delay in doing so, that will not mean that we and/or the Registered Storage Provider have waived our rights against you and will not mean that you do not have to comply with those obligations. If we and/or the Registered Storage Provider do waive a default by you, we and/or the Registered Storage Provider will only do so in writing, and that will not mean that we and/or the Registered Storage Provider will automatically waive any later default by you.
    7. Any phrase introduced by the terms including, include, in particular, for example, e.g. or any similar expression, shall be construed as illustrative and shall not limit the sense of the words preceding those terms
    8. Any Contract and any dispute or claim arising out of or in connection with it or its subject matter or formation (including non-contractual disputes or claims) shall be governed by and construed in accordance with the law of England and Wales.
    9. We, you and the Registered Storage Provider irrevocably agree that the courts of England and Wales shall have exclusive jurisdiction to settle any dispute or claim arising out of or in connection with a Contract or its subject matter or formation (including non-contractual disputes or claims).